This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Provenir Cloud
?
Operational
90 days ago
100.0
% uptime
Today
Web Studio (Cloud 1.0)
?
Operational
90 days ago
100.0
% uptime
Today
Cloud 2.0
Under Maintenance
90 days ago
100.0
% uptime
Today
NORAM UAT/Demo/POC
?
Under Maintenance
90 days ago
100.0
% uptime
Today
uateu1 - Dublin EMEA UAT
?
Operational
90 days ago
100.0
% uptime
Today
produs1 - NORAM
?
Operational
90 days ago
100.0
% uptime
Today
produs - NORAM Azure
?
Operational
90 days ago
100.0
% uptime
Today
prodeu1 - Dublin
?
Operational
90 days ago
100.0
% uptime
Today
prodsa1 - Sao Paolo
?
Operational
90 days ago
100.0
% uptime
Today
prodsng1 - Singapore
?
Operational
90 days ago
100.0
% uptime
Today
prodsan - Johannesburg Azure
?
Operational
90 days ago
100.0
% uptime
Today
prodsas1 - Cape Town
?
Operational
90 days ago
100.0
% uptime
Today
prodjkt1 - Jakarta
Operational
90 days ago
100.0
% uptime
Today
produk1 - UK
Operational
90 days ago
100.0
% uptime
Today
prodind1 - Mumbai
?
Operational
90 days ago
100.0
% uptime
Today
prodcan1 - Canada Central
?
Operational
90 days ago
100.0
% uptime
Today
Marketplace
Operational
90 days ago
100.0
% uptime
Today
Marketplace NORAM - N.Virginia
?
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Ireland
?
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Cape Town
?
Operational
90 days ago
100.0
% uptime
Today
Marketplace APAC - Jakarta
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 3, 17:53 UTC
Verifying -
Verification is currently underway for the maintenance items.
May 3, 17:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 02:00 UTC
Scheduled -
The Provenir Software version in the UAT US Cloud 2.0 region will be upgraded to version 5.1.0.0. The complete process is estimated to take between 3 and 5 hours, and during this time, the Cloud Studio GUI interface will become unavailable for a short period of time. The Provenir decision engines and application processing will not be affected.
May 1, 12:42 UTC
Completed -
The scheduled maintenance has been completed.
Apr 30, 00:51 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 29, 23:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 21:00 UTC
Scheduled -
The Provenir Software version in the prodeu1 region of Cloud 2.0 will be upgraded to version 4.4.3.0. The complete process is estimated to take between 2 and 3 hours. During this time you will not see any impact to processing.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.
Should you have any questions or concerns regarding this rescheduling or any other matter, please do not hesitate to reach out to our dedicated support team.
Apr 26, 11:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 26, 05:20 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 26, 04:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 UTC
Scheduled -
The Provenir Software version in the prodjkt1 region of Cloud 2.0 will be upgraded to version 4.4.3.0. The complete process is estimated to take between 2 and 3 hours. During this time you will not see any impact to processing.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.
Should you have any questions or concerns regarding this rescheduling or any other matter, please do not hesitate to reach out to our dedicated support team.
Apr 25, 11:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 09:27 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 25, 09:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 UTC
Scheduled -
The Provenir Software version in the prodjkt1 region of Cloud 2.0 will be upgraded to version 4.4.2.0. The complete process is estimated to take between 3 and 4 hours. During this time you will not see any impact to processing.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.
Should you have any questions or concerns regarding this rescheduling or any other matter, please do not hesitate to reach out to our dedicated support team.
Apr 24, 11:03 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 09:19 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 22, 08:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 UTC
Scheduled -
The Provenir Software version in the produs1 region of Cloud 2.0 will be upgraded to version 4.4.3.0. The complete process is estimated to take between 2 and 3 hours. During this time you will not see any impact to processing.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.
Should you have any questions or concerns regarding this rescheduling or any other matter, please do not hesitate to reach out to our dedicated support team.
Apr 19, 13:50 UTC