THAI1 Release Deployment - Cloud 2.0 and Case Management - 2025.12.00

Scheduled for Dec 11, 16:00 - 18:30 UTC

Scheduled

The Provenir Software version in the **PRODTHAI1** Cloud 2.0 region will be upgraded to version 2025.12.00. The complete process is estimated to take 2 hours and 30 minutes. The Provenir decision engines and application processing will not be affected.

Release notes for this deployment will be updated soon.

We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.

*Note*: Do not restart engines or models or send bursty/batch transactions till Provenir confirms deployment is complete. Should you have any questions or concerns regarding this scheduling or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted Nov 27, 2025 - 08:28 UTC
This scheduled maintenance affects: Cloud2.0 (prodthai1 - Thailand).
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