IND1 Release Deployment - Cloud 2.0 and Case Management - 2025.10.00

Scheduled Maintenance Report for Provenir Status

Completed

The scheduled maintenance has been completed.

Posted Oct 10, 2025 - 02:26 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 09, 2025 - 16:00 UTC

Update

For your reference, you can find a comprehensive list of new features, enhancements, and bug fixes in the Release Notes available at,
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancement-and-bug-fixes-web-studio
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes

Posted Oct 08, 2025 - 08:32 UTC

Scheduled

The Provenir Software version in the ***PRODIND1*** Cloud 2.0 region will be upgraded to version 2025.10.00. The complete process is estimated to take 4 hours. The Provenir decision engines and application processing will not be affected.

Release notes for this deployment will be updated soon.

We understand the importance of your operations running smoothly and want to assure you that we are committed to providing you with the highest level of service and support throughout this process.

*Note*: Do not restart engines or models or send bursty/batch transactions till Provenir confirms deployment is complete. Should you have any questions or concerns regarding this scheduling or any other matter, please do not hesitate to reach out to our dedicated support team.

Posted Sep 30, 2025 - 18:03 UTC

This scheduled maintenance affected: Cloud2.0 (prodind1 - Mumbai).