This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Provenir Cloud
Operational
90 days ago
100.0
% uptime
Today
Web Studio (Cloud 1.0)
Operational
90 days ago
100.0
% uptime
Today
Cloud2.0
Under Maintenance
90 days ago
99.99
% uptime
Today
NORAM UAT/Demo/POC
Operational
90 days ago
100.0
% uptime
Today
uateu1 - Dublin EMEA UAT
Operational
90 days ago
100.0
% uptime
Today
produs1 - NORAM
Operational
90 days ago
100.0
% uptime
Today
produs - NORAM Azure
Under Maintenance
90 days ago
100.0
% uptime
Today
prodeu1 - Dublin
Operational
90 days ago
100.0
% uptime
Today
prodsa1 - Sao Paolo
Operational
90 days ago
99.99
% uptime
Today
prodsng1 - Singapore
Operational
90 days ago
100.0
% uptime
Today
prodsan - Johannesburg Azure
Operational
90 days ago
100.0
% uptime
Today
prodsas1 - Cape Town
Operational
90 days ago
100.0
% uptime
Today
prodjkt1 - Jakarta
Operational
90 days ago
100.0
% uptime
Today
produk1 - UK
Operational
90 days ago
100.0
% uptime
Today
prodind1 - Mumbai
Operational
90 days ago
100.0
% uptime
Today
prodcan1 - Canada Central
Operational
90 days ago
100.0
% uptime
Today
prodaus1 - Sydney
Operational
90 days ago
100.0
% uptime
Today
prodmea1 - UAE
Operational
produs2 - NORAM
Operational
90 days ago
100.0
% uptime
Today
prodthai1 - Thailand
Operational
90 days ago
100.0
% uptime
Today
Marketplace
Operational
90 days ago
100.0
% uptime
Today
Marketplace NORAM - N.Virginia
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Ireland
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Cape Town
Operational
90 days ago
100.0
% uptime
Today
Marketplace APAC - Jakarta
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled -
The Provenir software in the ***PRODCAN1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:07 UTC
Scheduled -
The Provenir software in the ***PRODSA1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:08 UTC
Scheduled -
The Provenir software in the ***PRODUS1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:10 UTC
Scheduled -
The Provenir software in the ***PRODSNG1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:08 UTC
Scheduled -
The Provenir software in the ***PRODJKT1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:08 UTC
Scheduled -
The Provenir software in the ***PRODEU1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:08 UTC
Scheduled -
The Provenir software in the ***PRODSAS1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:07 UTC
Scheduled -
The Provenir software in the ***UATUS*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:06 UTC
Scheduled -
The Provenir software in the **PRODUS2** Cloud 2.0 region will be upgraded to version 2026.02.00. The complete process is estimated to take approximately 3 hours. The Provenir decision engines and application processing will not be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
Note: Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 18:26 UTC
Scheduled -
The Provenir software in the **PRODAUS1** Cloud 2.0 region will be upgraded to version 2026.02.00. The complete process is estimated to take approximately 3 hours. The Provenir decision engines and application processing will not be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
Note: Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 18:20 UTC
Scheduled -
The Provenir software in the **PRODTHAI1** Cloud 2.0 region will be upgraded to version 2026.02.00. The complete process is estimated to take approximately 3 hours. The Provenir decision engines and application processing will not be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
Note: Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 18:23 UTC
Scheduled -
The Provenir software in the ***PRODUK1*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 2026 - 17:07 UTC
Completed -
The scheduled maintenance has been completed.
Jan 30, 10:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 30, 05:07 UTC
Scheduled -
The Provenir software in the ***UATEU*** Cloud 2.0 region will be upgraded to version *2026.02.00*. The complete process is estimated to take approximately *3 hours*. The Provenir decision engines and application processing will *not* be affected.
Release notes for this deployment will be updated soon.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Jan 29, 17:05 UTC
Completed -
The scheduled maintenance has been completed.
Jan 25, 05:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 15:00 UTC
Scheduled -
We will be undergoing a maintenance activity on our Splunk monitoring UI. We anticipate the maintenance to take approximately 4 hours to complete. During this time, access to the Splunk user interface may be slow or intermittently unavailable. This activity will not impact any other Provenir services.
Jan 23, 16:46 UTC