All Systems Operational
About This Site
This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Provenir Cloud
Operational
Web Studio (Cloud 1.0)
Operational
Cloud2.0
Operational
NORAM UAT/Demo/POC
Operational
uateu1 - Dublin EMEA UAT
Operational
produs1 - NORAM
Operational
prodeu1 - Dublin
Operational
prodsa1 - Sao Paolo
Operational
prodsng1 - Singapore
Operational
prodsas1 - Cape Town
Operational
prodjkt1 - Jakarta
Operational
produk1 - UK
Operational
prodcan1 - Canada Central
Operational
prodaus1 - Sydney
Operational
produs2 - NORAM
Operational
prodthai1 - Thailand
Operational
Marketplace
Operational
Marketplace NORAM - N.Virginia
Operational
Marketplace EMEA - Ireland
Operational
Marketplace EMEA - Cape Town
Operational
Marketplace APAC - Jakarta
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
EU1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 02:30-05:00 UTC
The Provenir software in the PRODEU1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
SA1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 05:00-07:30 UTC
The Provenir software in the PRODSA1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:23 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:23 UTC
CAN1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 07:30-10:00 UTC
The Provenir software in the PRODCAN1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
AUS1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 10:00-12:30 UTC
The Provenir software in the PRODAUS1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
SNG1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 12:30-15:00 UTC
The Provenir software in the PRODSNG1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
SAS1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 5, 2026 18:00-20:30 UTC
The Provenir software in the PRODSAS1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:20 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:20 UTC
UK1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 6, 2026 02:30-05:00 UTC
The Provenir software in the PRODUK1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
US2 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 6, 2026 05:00-07:30 UTC
The Provenir software in the PRODUS2 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login|https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login|https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:22 UTC
US1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 6, 2026 07:30-10:00 UTC
The Provenir software in the PRODUS1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC
THAI1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 6, 2026 13:00-15:30 UTC
The Provenir software in the PRODTHAI1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC
JKT1 Release Deployment - Cloud 2.0 - 2026.10.00 Oct 6, 2026 15:30-18:00 UTC
The Provenir software in the PRODJKT1 Cloud 2.0 region will be upgraded to version 2026.10.00. The complete upgrade process is estimated to take approximately 2 hours 30 minutes.
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC
The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Posted on Sep 22, 2026 - 18:21 UTC