This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Provenir Cloud
Operational
90 days ago
100.0
% uptime
Today
Web Studio (Cloud 1.0)
Operational
90 days ago
100.0
% uptime
Today
Cloud2.0
Under Maintenance
90 days ago
100.0
% uptime
Today
NORAM UAT/Demo/POC
Operational
90 days ago
100.0
% uptime
Today
uateu1 - Dublin EMEA UAT
Operational
90 days ago
100.0
% uptime
Today
produs1 - NORAM
Operational
90 days ago
100.0
% uptime
Today
produs - NORAM Azure
Under Maintenance
90 days ago
100.0
% uptime
Today
prodeu1 - Dublin
Operational
90 days ago
100.0
% uptime
Today
prodsa1 - Sao Paolo
Operational
90 days ago
100.0
% uptime
Today
prodsng1 - Singapore
Operational
90 days ago
100.0
% uptime
Today
prodsan - Johannesburg Azure
Operational
90 days ago
100.0
% uptime
Today
prodsas1 - Cape Town
Operational
90 days ago
100.0
% uptime
Today
prodjkt1 - Jakarta
Operational
90 days ago
100.0
% uptime
Today
produk1 - UK
Operational
90 days ago
100.0
% uptime
Today
prodind1 - Mumbai
Operational
90 days ago
100.0
% uptime
Today
prodcan1 - Canada Central
Operational
90 days ago
100.0
% uptime
Today
prodaus1 - Sydney
Operational
90 days ago
100.0
% uptime
Today
prodmea1 - UAE
Operational
produs2 - NORAM
Operational
90 days ago
100.0
% uptime
Today
prodthai1 - Thailand
Operational
90 days ago
100.0
% uptime
Today
Marketplace
Operational
90 days ago
100.0
% uptime
Today
Marketplace NORAM - N.Virginia
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Ireland
Operational
90 days ago
100.0
% uptime
Today
Marketplace EMEA - Cape Town
Operational
90 days ago
100.0
% uptime
Today
Marketplace APAC - Jakarta
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled -
The Provenir software in the *PRODSA1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:47 UTC
Scheduled -
The Provenir software in the *PRODCAN1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:43 UTC
Scheduled -
The Provenir software in the *PRODSNG1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:44 UTC
Scheduled -
The Provenir software in the *PRODJKT1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:46 UTC
Scheduled -
The Provenir software in the *PRODEU1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:46 UTC
Scheduled -
The Provenir software in the *PRODUK1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:42 UTC
Scheduled -
The Provenir software in the *PRODUS1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:45 UTC
Scheduled -
The Provenir software in the *PRODTHAI1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:47 UTC
Scheduled -
The Provenir software in the *PRODSAS1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 2026 - 18:44 UTC
Scheduled -
The Provenir software in the *PRODUS2 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 30, 2026 - 16:08 UTC
Scheduled -
The Provenir software in the *PRODAUS1 Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 30, 2026 - 16:07 UTC
The Provenir software across all Cloud 2.0 regions is planned to be upgraded to version 2026.05.00. The deployment is tentatively scheduled for the week of April 28 , 2026.
Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes.
For any queries regarding the upgrade, please reach out to Provenir Support. Posted on
Apr 02, 2026 - 07:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:30 UTC
Scheduled -
The Provenir software in the *UATUS Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 18:39 UTC
Completed -
The final deployment dates for each Cloud 2.0 region have been published, along with the release notes.
If you have any questions about the upgrade, please contact Provenir Support.
Apr 2, 07:01 UTC
Scheduled -
The Provenir software across all Cloud 2.0 regions is planned to be upgraded to version 2026.04.00. The deployment is tentatively scheduled for the week of April 6 , 2026.
Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes.
For any queries regarding the upgrade, please reach out to Provenir Support.
Mar 7, 10:47 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 05:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:00 UTC
Scheduled -
The Provenir software in the *UATEU Cloud 2.0* region will be upgraded to version *2026.04.00*. The complete upgrade process is estimated to take approximately *3 hours*.
The Provenir decision engines and application processing will *not be impacted* during this activity.
During the upgrade window, the *Cloud 2.0 Portal UI* will be unavailable for approximately *20 minutes*, and the *Case Management UI* will be unavailable for approximately *40 minutes*. Kindly refrain from logging in to the portal during these periods.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Mar 29, 18:40 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 21:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODEU1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 14:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 14:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODTHAI1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 11:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 10:30 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODAUS1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 07:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODUS1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 03:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODSAS1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 21:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODUK1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 16:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 14:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODJKT1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 13:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:30 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODSNG1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 09:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODUS2 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 07:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODSA1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 05:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:00 UTC
Scheduled -
We will be conducting a scheduled certificate update on our cloud infrastructure in the PRODCAN1 Cloud 2.0 region. This maintenance is anticipated to take about 1.5 hours. Please note that during this time, the web studio will be temporarily unavailable for about 20 minutes. There will be no impact to transaction processing during the maintenance.
To help ensure a smooth process, we recommend customers to avoid using the web studio, initiating DE restarts or releases, or sending bursty or batch transactions during the scheduled window. This proactive maintenance is essential to uphold the security, compliance, and reliability of our services.
We appreciate your understanding and patience as we carry out these important updates.
Should you have any questions or concerns, please don't hesitate to contact the Provenir Support team.
Mar 17, 18:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 22, 04:34 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 22, 04:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 12, 10:54 UTC
Scheduled -
There will be scheduled maintenance on Provenir's Production Platform database on March 22, 2026 at 12:00 AM EST, which is expected to last approximately 30 minutes. During this time, please avoid performing any promotions or Push Changes. Interactive logins to the Portal and the Repository/ProvWeb Admin consoles will also be unavailable during the maintenance window. This maintenance is not expected to affect runtime API calls; however, if runtime API calls are configured to use basic authentication with credentials stored in the platform, there is a potential for runtime impact during this period.
Please raise a support ticket if you have any questions.
Mar 12, 10:41 UTC