Service Under Maintenance
About This Site
This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Uptime over the past 90 days. View historical uptime.
Provenir Cloud
Operational
Web Studio (Cloud 1.0)
Operational
Cloud2.0
Under Maintenance
NORAM UAT/Demo/POC
Under Maintenance
uateu1 - Dublin EMEA UAT
Under Maintenance
produs1 - NORAM
Under Maintenance
prodeu1 - Dublin
Under Maintenance
prodsa1 - Sao Paolo
Under Maintenance
prodsng1 - Singapore
Under Maintenance
prodsas1 - Cape Town
Under Maintenance
prodjkt1 - Jakarta
Under Maintenance
produk1 - UK
Under Maintenance
prodcan1 - Canada Central
Under Maintenance
prodaus1 - Sydney
Under Maintenance
produs2 - NORAM
Under Maintenance
prodthai1 - Thailand
Under Maintenance
Marketplace
Operational
Marketplace NORAM - N.Virginia
Operational
Marketplace EMEA - Ireland
Operational
Marketplace EMEA - Cape Town
Operational
Marketplace APAC - Jakarta
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled Maintenance
December Release Deployment - Cloud 2.0 and Case Management - 2026.12.00 Nov 30, 2026 04:00-07:00 UTC
The Provenir software across all Cloud 2.0 regions is planned to be upgraded to version 2026.12.00. The deployment is tentatively scheduled in the week of Nov 30 2026.
Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes.
For any queries regarding the upgrade, please reach out to Provenir Support
Posted on Nov 09, 2026 - 21:57 UTC
Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes.
For any queries regarding the upgrade, please reach out to Provenir Support
Posted on Nov 09, 2026 - 21:57 UTC
Past Incidents
Nov 12, 2026
No incidents reported today.
Nov 11, 2026
Completed -
The scheduled maintenance has been completed.
Nov 11, 08:44 UTC
Nov 11, 08:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Nov 11, 07:00 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODUS2 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login|https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login|https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Nov 10, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:39 UTC
Nov 11, 05:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:30 UTC
Nov 11, 04:30 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODSA1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:38 UTC
Nov 11, 05:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:01 UTC
Nov 11, 04:01 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODUS1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:25 UTC
Nov 11, 05:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:00 UTC
Nov 11, 04:00 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODCAN1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 04:36 UTC
Nov 11, 04:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:30 UTC
Nov 11, 03:30 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the UATUS region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Nov 10, 2026
Completed -
The scheduled maintenance has been completed.
Nov 10, 22:00 UTC
Nov 10, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:31 UTC
Nov 10, 20:31 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODEU1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 21:12 UTC
Nov 10, 21:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:30 UTC
Nov 10, 20:30 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODUK1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 20:26 UTC
Nov 10, 20:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:00 UTC
Nov 10, 20:00 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the UATEU region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 19:23 UTC
Nov 10, 19:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 UTC
Nov 10, 19:00 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODTHAI1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 19:19 UTC
Nov 10, 19:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:31 UTC
Nov 10, 18:31 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODJKT1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 19:08 UTC
Nov 10, 19:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:30 UTC
Nov 10, 18:30 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODSNG1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 18:56 UTC
Nov 10, 18:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:00 UTC
Nov 10, 18:00 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODSAS1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 18:31 UTC
Nov 10, 18:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:01 UTC
Nov 10, 18:01 UTC
Scheduled -
We will be performing scheduled security maintenance on our cloud infrastructure in the PRODAUS1 region, applying the latest AWS-recommended security updates to the underlying compute hosts.
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:47 UTC
Maintenance Window Details:
• Duration: Approximately 45 minutes
• UI Impact: None. The application interface will remain fully available
• Transaction Impact: None expected. Services move one at a time onto updated hosts, so some customers may see slightly higher response times for a short period while workloads settle
Recommendations for this window:
During the maintenance, we recommend customers avoid:
• Initiating DE restarts or releases
• Sending bursty or batch transactions
We appreciate your understanding as we keep our platform secure and up to date. Should you have any questions, please contact the Provenir Support team.
Nov 10, 17:47 UTC
Nov 9, 2026
No incidents reported.
Nov 8, 2026
No incidents reported.
Nov 7, 2026
No incidents reported.
Nov 6, 2026
No incidents reported.
Nov 5, 2026
No incidents reported.
Nov 4, 2026
Completed -
The scheduled maintenance has been completed.
Nov 4, 07:42 UTC
Nov 4, 07:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:30 UTC
Nov 4, 05:30 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the UATUS Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:19 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:19 UTC
Nov 3, 2026
Completed -
The scheduled maintenance has been completed.
Nov 3, 23:18 UTC
Nov 3, 23:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 20:00 UTC
Nov 3, 20:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODUK1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:23 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:23 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 19:04 UTC
Nov 3, 19:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 15:00 UTC
Nov 3, 15:00 UTC
Scheduled -
The Provenir software in the PRODTHAI1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 29, 12:05 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 29, 12:05 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 14:13 UTC
Nov 3, 14:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 12:00 UTC
Nov 3, 12:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODSNG1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 08:47 UTC
Nov 3, 08:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 UTC
Nov 3, 07:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODUS2 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 05:15 UTC
Nov 3, 05:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:30 UTC
Nov 3, 03:30 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODSA1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:22 UTC
Nov 2, 2026
Completed -
The scheduled maintenance has been completed.
Nov 2, 22:49 UTC
Nov 2, 22:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 21:00 UTC
Nov 2, 21:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODEU1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:21 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:21 UTC
Completed -
The scheduled maintenance has been completed.
Nov 2, 20:41 UTC
Nov 2, 20:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 18:00 UTC
Nov 2, 18:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODSAS1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:21 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:21 UTC
Completed -
The scheduled maintenance has been completed.
Nov 2, 15:26 UTC
Nov 2, 15:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 13:00 UTC
Nov 2, 13:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODJKT1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 09:14 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Nov 2, 12:12 UTC
Nov 2, 12:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 10:00 UTC
Nov 2, 10:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODAUS1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Completed -
The scheduled maintenance has been completed.
Nov 2, 08:19 UTC
Nov 2, 08:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 06:30 UTC
Nov 2, 06:30 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODUS1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Completed -
The scheduled maintenance has been completed.
Nov 2, 06:28 UTC
Nov 2, 06:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:30 UTC
Nov 2, 03:30 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Oct 29, 04:40 UTC
Scheduled -
The Provenir software in the PRODCAN1 Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:20 UTC
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
Completed -
The scheduled maintenance has been completed.
Oct 29, 04:40 UTC
Oct 29, 04:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 03:30 UTC
Oct 28, 03:30 UTC
Scheduled -
The Provenir software in the UATEU Cloud 2.0 region will be upgraded to version 2026.11.00. The complete upgrade process is estimated to take approximately 3 hours.
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:19 UTC
Within this window, the user interface (UI) will be unavailable for approximately 15 minutes, and a maintenance page will be shown. The Provenir decision engines and application processing will not be impacted during this activity.
Release notes for this deployment will be shared shortly.
We understand the importance of your operations running smoothly and want to assure you that we are committed to providing the highest level of service and support throughout this process.
*Note:* Please do not restart engines or models, or send bursty/batch transactions until Provenir confirms that the deployment is complete. Should you have any questions or concerns regarding this schedule or any other matter, please do not hesitate to reach out to our dedicated support team.
Oct 27, 06:19 UTC