All Systems Operational
About This Site
This page is the source of information for our SaaS offerings when it comes to Maintenance notifications, Incidents, and post mortem for any incidents.
Provenir Cloud
Operational
Web Studio (Cloud 1.0)
Operational
Cloud2.0
Operational
NORAM UAT/Demo/POC
Operational
uateu1 - Dublin EMEA UAT
Operational
produs1 - NORAM
Operational
prodeu1 - Dublin
Operational
prodsa1 - Sao Paolo
Operational
prodsng1 - Singapore
Operational
prodsas1 - Cape Town
Operational
prodjkt1 - Jakarta
Operational
produk1 - UK
Operational
prodcan1 - Canada Central
Operational
prodaus1 - Sydney
Operational
produs2 - NORAM
Operational
prodthai1 - Thailand
Operational
Marketplace
Operational
Marketplace NORAM - N.Virginia
Operational
Marketplace EMEA - Ireland
Operational
Marketplace EMEA - Cape Town
Operational
Marketplace APAC - Jakarta
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
EU1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 3, 2026 19:00-23:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:00 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 29, 2026 - 14:55 UTC
Jul 29, 2026 - 14:55 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:51 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:51 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 16:47 UTC
Jul 27, 2026 - 16:47 UTC
Scheduled -
The Provenir platform across PRODEU1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 22, 2026 - 03:16 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 22, 2026 - 03:16 UTC
SA1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 4, 2026 03:00-07:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:58 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:58 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:52 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:52 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:05 UTC
Jul 27, 2026 - 17:05 UTC
Scheduled -
The Provenir platform across PRODSA1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:01 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:01 UTC
CAN1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 4, 2026 07:00-11:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:17 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:17 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:52 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:52 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:06 UTC
Jul 27, 2026 - 17:06 UTC
Scheduled -
The Provenir platform across PRODCAN1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:01 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:01 UTC
SNG1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 4, 2026 15:00-19:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:53 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:53 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:08 UTC
Jul 27, 2026 - 17:08 UTC
Scheduled -
The Provenir platform across PRODSNG1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:58 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:58 UTC
UK1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 4, 2026 19:00-23:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:53 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
CM - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 14:53 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:09 UTC
Jul 27, 2026 - 17:09 UTC
Scheduled -
The Provenir platform across PRODUK1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:56 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:56 UTC
US2 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 5, 2026 03:00-07:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:24 UTC
Jul 27, 2026 - 17:24 UTC
Scheduled -
The Provenir platform across PRODUS2 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:57 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
If your portal URL is [https://pxinfra-produs2.cloudprovenir.com/login], this maintenance notification will be applicable for your environments.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:57 UTC
US1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 5, 2026 07:00-11:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:15 UTC
Jul 27, 2026 - 17:15 UTC
Scheduled -
The Provenir platform across PRODUS1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:00 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:00 UTC
JKT1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 5, 2026 15:00-19:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:30 UTC
Jul 27, 2026 - 17:30 UTC
Scheduled -
The Provenir platform across PRODJKT1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:00 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 23:00 UTC
SAS1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 5, 2026 19:00-23:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:17 UTC
Jul 27, 2026 - 17:17 UTC
Scheduled -
The Provenir platform across PRODSAS1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
AUS1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 6, 2026 10:00-14:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:18 UTC
Jul 27, 2026 - 17:18 UTC
Scheduled -
The Provenir platform across PRODAUS1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
THAI1 Release Deployment - Cloud 2.0 - 2026.08.00 Aug 6, 2026 15:00-19:00 UTC
Update -
Release Notes:
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Cloud 2.0 - https://docs.provenir.com/docs/comprehensive-release-notes-of-new-features-enhancements-and-bug-fixes-web-studio-2026
Case Management - https://docs.provenir.com/cm/docs/case-management-comprehensive-list-of-new-features-enhancements-and-bug-fixes
Jul 29, 2026 - 15:18 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 17:21 UTC
Jul 27, 2026 - 17:21 UTC
Scheduled -
The Provenir platform across PRODTHAI1 Cloud 2.0 region will be upgraded to version 2026.08.00. The complete upgrade process is estimated to take approximately 4 hours.
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
There will be no impact to Provenir decision engines, application processing, or transaction processing during this activity. However, access to the Provenir user interface (UI) may be briefly unavailable at certain points during the maintenance window.
Release notes for this deployment will be shared shortly.
*Note:* Due to the substantial changes included in this upgrade, we strongly recommend that customers do not use Web Studio, restart Decision Engines (DEs), restart models, or send bursty/batch transactions until Provenir confirms that the deployment is complete.
We understand the importance of your operations running smoothly and are committed to providing the highest level of service and support throughout this maintenance. Should you have any questions or concerns, please do not hesitate to contact our dedicated support team.
Jul 21, 2026 - 22:59 UTC
RELEASE DEPLOYMENT - CLOUD 2.0 (VPC PEERING - PRODUCT VERSION 2026.08.01) Aug 17, 2026 16:43-18:43 UTC
The Provenir software across all Cloud 2.0 regions is planned to be upgraded to version 2026.08.01. The deployment is tentatively scheduled during the week starting Aug 17th. Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes. For any queries regarding the upgrade, please reach out to Provenir Support.
Posted on Jul 13, 2026 - 16:45 UTC
Posted on Jul 13, 2026 - 16:45 UTC