Release Deployment - Cloud 2.0 and Case Management - 2026.04.00

Scheduled Maintenance Report for Provenir Status

Completed

The final deployment dates for each Cloud 2.0 region have been published, along with the release notes.

If you have any questions about the upgrade, please contact Provenir Support.

Posted Apr 02, 2026 - 07:01 UTC

Scheduled

The Provenir software across all Cloud 2.0 regions is planned to be upgraded to version 2026.04.00. The deployment is tentatively scheduled for the week of April 6 , 2026.

Please note that this schedule is subject to change. The final deployment plan will be shared as we approach the deployment dates, along with the detailed release notes.

For any queries regarding the upgrade, please reach out to Provenir Support.

Posted Mar 07, 2026 - 10:47 UTC

This scheduled maintenance affected: Cloud2.0 (NORAM UAT/Demo/POC, uateu1 - Dublin EMEA UAT, produs1 - NORAM, prodeu1 - Dublin, prodsa1 - Sao Paolo, prodsng1 - Singapore, prodsas1 - Cape Town, prodjkt1 - Jakarta, produk1 - UK, prodcan1 - Canada Central, prodaus1 - Sydney, produs2 - NORAM, prodthai1 - Thailand).